{"id":8512,"date":"2016-04-07T09:26:08","date_gmt":"2016-04-07T03:56:08","guid":{"rendered":"https:\/\/zerodollartips.com\/?p=8512"},"modified":"2023-08-11T18:56:35","modified_gmt":"2023-08-11T13:26:35","slug":"fix-google-play-store-error-963-android","status":"publish","type":"post","link":"https:\/\/zerodollartips.com\/fix-google-play-store-error-963-android\/","title":{"rendered":"How to Fix Google Play Store Error 963 in Android"},"content":{"rendered":"<p style=\"text-align: justify;\">Google Play Store Error 963 in Android devices is one of the most frustrating situations for some people and they want a quick solution to fix &#8220;<strong>App could not be downloaded due to error. (963)<\/strong>&#8221;\u00a0issue.<\/p>\n<p style=\"text-align: justify;\">To download games and applications on android smartphone or tablet Google Play store is used. While it is easy to <a href=\"https:\/\/zerodollartips.com\/games-like-clash-of-clans-android\/\" target=\"_blank\" rel=\"noopener\">download games<\/a> <a href=\"https:\/\/zerodollartips.com\/best-travel-apps-android-free-download\/\" target=\"_blank\" rel=\"noopener\">and apps<\/a> from Google Play store, many android users have complained about error code 963 Google Play store. Whenever <strong>Google Play store error 963<\/strong> comes a user is not able to download any game or application from the play store. If you are able to fix \u201cApp could not be downloaded due to error (963)\u201d error then only you will be able to download any <a href=\"https:\/\/zerodollartips.com\/download-paid-android-apps-free\/\" target=\"_blank\" rel=\"noopener\">new games and applications<\/a>.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/app-could-not-be-downloaded-due-to-error-963.png\" rel=\"attachment wp-att-8513\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8513\" src=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/app-could-not-be-downloaded-due-to-error-963.png\" alt=\"App could not be downloaded due to error. (963)\" width=\"716\" height=\"395\" title=\"\" srcset=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/app-could-not-be-downloaded-due-to-error-963.png 716w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/app-could-not-be-downloaded-due-to-error-963-150x83.png 150w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/app-could-not-be-downloaded-due-to-error-963-300x166.png 300w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/app-could-not-be-downloaded-due-to-error-963-660x364.png 660w\" sizes=\"(max-width: 716px) 100vw, 716px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 10pt; color: #999999; font-family: georgia, palatino, serif;\"><em>Image source: <a style=\"color: #999999;\" href=\"http:\/\/www.androidcentral.com\/google-play-store\" target=\"_blank\" rel=\"nofollow noopener\">androidcentral.com<\/a><\/em><\/span><\/p>\n<p style=\"text-align: justify;\">Google Play store error 963 is common with HTC mobile phone users. If you are also experiencing &#8220;App could not be downloaded due to error. (963)&#8221; error on your android smartphone and want to fix it quickly, you are at the right place. Today in this Android tutorial, we are going to tell you how to <a href=\"https:\/\/zerodollartips.com\/google-play-download-unsuccessful-error\/\" target=\"_blank\" rel=\"noopener\">fix Google play store download error<\/a> 963 in Android easily. You will see here total three different methods which will help you in solving Google Play store download error.<\/p>\n<div style=\"background-color: #eee; border: 0px dashed #555; padding: 15px 15px 5px 15px;\" align=\"justify\">\n<p><span style=\"color: #39b54a;\">You may also be interested in checking out:<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/zerodollartips.com\/google-play-download-unsuccessful-error\/\" target=\"_blank\" rel=\"noopener\">How to Fix: Google Play \u201cDownload unsuccessful\u201d Error<\/a><\/li>\n<li><a href=\"https:\/\/zerodollartips.com\/install-custom-recovery-android\/\" target=\"_blank\" rel=\"noopener\">How to Install Custom Recovery on any Android Device<\/a><\/li>\n<li><a href=\"https:\/\/zerodollartips.com\/find-android-phone-silent-mode\/\" target=\"_blank\" rel=\"noopener\">How to Find Your Android Phone When it\u2019s in Silent Mode<\/a><\/li>\n<li><a href=\"https:\/\/zerodollartips.com\/get-adobe-flash-player-free-download-android\/\" target=\"_blank\" rel=\"noopener\">How to Get Adobe Flash Player for Android Free Download<\/a><\/li>\n<li><a href=\"https:\/\/zerodollartips.com\/unlock-android-phone-pattern-lock-without-losing-data\/\" target=\"_blank\" rel=\"noopener\">How to Unlock Android Phone Pattern Lock without Losing Data<\/a><\/li>\n<\/ul>\n<\/div>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents:<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/zerodollartips.com\/fix-google-play-store-error-963-android\/#How_to_Fix_Google_Play_Store_Download_Error_963\" title=\"How to Fix Google Play Store Download Error 963\">How to Fix Google Play Store Download Error 963<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/zerodollartips.com\/fix-google-play-store-error-963-android\/#Method_1_Fix_%E2%80%9CApp_could_not_be_downloaded_due_to_error_963%E2%80%9D_Issue_by_Clearing_the_App_Cache\" title=\"Method 1: Fix &#8220;App could not be downloaded due to error. (963)&#8221; Issue by Clearing the App Cache\">Method 1: Fix &#8220;App could not be downloaded due to error. (963)&#8221; Issue by Clearing the App Cache<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/zerodollartips.com\/fix-google-play-store-error-963-android\/#Method_2_Solve_Google_Play_Store_Download_Error_by_Unmounting_SD_Card\" title=\"Method 2:\u00a0Solve Google Play Store Download Error by Unmounting SD Card\">Method 2:\u00a0Solve Google Play Store Download Error by Unmounting SD Card<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/zerodollartips.com\/fix-google-play-store-error-963-android\/#Method_3_Fix_Google_Play_Store_Error_963_in_Android_by_Uninstall_Google_Play_Store_Updates\" title=\"Method 3: Fix Google Play Store Error 963 in Android by Uninstall Google Play Store Updates\">Method 3: Fix Google Play Store Error 963 in Android by Uninstall Google Play Store Updates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/zerodollartips.com\/fix-google-play-store-error-963-android\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"How_to_Fix_Google_Play_Store_Download_Error_963\"><\/span><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">How to Fix Google Play Store Download Error 963<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">Before we tell you how to fix Google Play store error 963 in Android smartphone or tablet, you need to know why you are getting this error. The common reasons that you are getting <strong>error code 963 Google Play store<\/strong> are:<\/p>\n<ul>\n<li style=\"text-align: justify;\">There might be an issue with the Google Play Store app cache.<\/li>\n<li style=\"text-align: justify;\">The issue can also be due to the SD card present on your mobile phone.<\/li>\n<li style=\"text-align: justify;\">If you have updated to new version of Play store then also you can experience Google Play store download error 963 in Android while downloading or updating apps from Google Play Store.<\/li>\n<\/ul>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Method_1_Fix_%E2%80%9CApp_could_not_be_downloaded_due_to_error_963%E2%80%9D_Issue_by_Clearing_the_App_Cache\"><\/span><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><span style=\"color: #39b54a;\">Method 1:<\/span> Fix &#8220;App could not be downloaded due to error. (963)&#8221; Issue by Clearing the App Cache<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">In this method, we are going to clear Google Play Store app cache. You can follow the steps shared below which will help you in clearing the app cache.<\/p>\n<p style=\"text-align: justify;\"><strong>Step (1):<\/strong>\u00a0First of all, go to <strong>Settings<\/strong> on your smartphone and then select <strong>Apps<\/strong> and tap on All option which will list all the applications installed on your mobile phone.<\/p>\n<p style=\"text-align: justify;\"><strong>Step (2):<\/strong> Now you have to select <strong>Google Play Store<\/strong> from this list and then press <strong>Clear Cache<\/strong> and <strong>Clear Data<\/strong> button.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/clear-cache-google-play-store.png\" rel=\"attachment wp-att-8515\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8515\" src=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/clear-cache-google-play-store.png\" alt=\"clear cache google play store\" width=\"320\" height=\"569\" title=\"\" srcset=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/clear-cache-google-play-store.png 320w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/clear-cache-google-play-store-84x150.png 84w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/clear-cache-google-play-store-169x300.png 169w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Step (3):<\/strong>\u00a0Also select the app which was showing Google Play store download error 963 and clear its data and cache.<\/p>\n<p style=\"text-align: justify;\">Once cache and data are cleared, you can try downloading and installing the app again. You shouldn\u2019t experience any issue on your smartphone.<\/p>\n<p style=\"text-align: justify;\">You might also like: <a href=\"https:\/\/zerodollartips.com\/clear-google-chrome-cache\/\" target=\"_blank\" rel=\"noopener\">How to Clear Cache in Google Chrome<\/a><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Method_2_Solve_Google_Play_Store_Download_Error_by_Unmounting_SD_Card\"><\/span><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><span style=\"color: #39b54a;\">Method 2:\u00a0<\/span>Solve Google Play Store Download Error by Unmounting SD Card<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">If you are still getting the error &#8220;App could not be downloaded due to error. (963)&#8221; on your android mobile phone after following the first method then you can follow this method where you have to Unmount SD card.<\/p>\n<p style=\"text-align: justify;\"><strong>Step (1):<\/strong> To unmount SD card on your android smartphone, go to <strong>Settings<\/strong>\u00a0and then select <strong>Storage<\/strong> option. Now choose <strong>Unmount SD card<\/strong> option from here and then confirm by clicking <strong>OK<\/strong> button.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/unmount-sd-card.jpg\" rel=\"attachment wp-att-8518\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8518\" src=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/unmount-sd-card.jpg\" alt=\"unmount sd card\" width=\"763\" height=\"444\" title=\"\" srcset=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/unmount-sd-card.jpg 763w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/unmount-sd-card-150x87.jpg 150w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/unmount-sd-card-300x175.jpg 300w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/unmount-sd-card-660x384.jpg 660w\" sizes=\"(max-width: 763px) 100vw, 763px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Step (2):<\/strong>\u00a0Now, try downloading or updating the application which you were trying to do earlier.<\/p>\n<p style=\"text-align: justify;\"><strong>Step (3):<\/strong> If you were able to download or update the app successfully then you can remount the SD card on your mobile phone by going to <strong>Settings \u2192 Storage \u2192 Mount SD card<\/strong>.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/mount-sd-card.jpg\" rel=\"attachment wp-att-8516\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8516\" src=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/mount-sd-card.jpg\" alt=\"mount sd card\" width=\"505\" height=\"444\" title=\"\" srcset=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/mount-sd-card.jpg 505w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/mount-sd-card-150x132.jpg 150w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/mount-sd-card-300x264.jpg 300w\" sizes=\"(max-width: 505px) 100vw, 505px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">If the application which is giving your problems is installed in the SD card then you can transfer it to the internal storage of your smartphone. To transfer the app in the internal storage of your device you can go to Settings \u2192 Apps \u2192 All \u2192 Choose the app and select Move to internal storage.<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Method_3_Fix_Google_Play_Store_Error_963_in_Android_by_Uninstall_Google_Play_Store_Updates\"><\/span><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><span style=\"color: #39b54a;\">Method 3:<\/span> Fix Google Play Store Error 963 in Android by Uninstall Google Play Store Updates<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">The above two methods should work for you and the &#8220;<span style=\"font-family: georgia, palatino, serif;\"><em>App could not be downloaded due to error. (963)<\/em><\/span>&#8221; issue should be resolved, however if this google play store download error is still not resolved then you can follow this last method where we are going to downgrade Google Play store app (uninstall updates). The recent update of Google Play store might also be responsible for the issue which you are getting on your smartphone.<\/p>\n<p style=\"text-align: justify;\">In order\u00a0to uninstall the updates which Google Play store received, you can simply go to <strong>Settings \u2192 Apps \u2192 Google Play Store \u2192 Uninstall Updates<\/strong>.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/uninstall-google-play-store-updates.jpg\" rel=\"attachment wp-att-8517\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8517\" src=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/uninstall-google-play-store-updates.jpg\" alt=\"uninstall google play store updates\" width=\"606\" height=\"539\" title=\"\" srcset=\"https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/uninstall-google-play-store-updates.jpg 606w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/uninstall-google-play-store-updates-150x133.jpg 150w, https:\/\/zerodollartips.com\/wp-content\/uploads\/2016\/04\/uninstall-google-play-store-updates-300x267.jpg 300w\" sizes=\"(max-width: 606px) 100vw, 606px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Once you have uninstalled the Google Play store updates, you can try downloading or updating the application which was causing the error.<\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">Conclusion<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">So, these are the top three methods which you can follow to fix <a href=\"https:\/\/zerodollartips.com\/google-play-download-unsuccessful-error\/\" target=\"_blank\" rel=\"noopener\">Google Play Store<\/a> error 963 in Android devices. Feel free to share with us using the comments section below &#8211; Which method worked best for you in order to fix &#8220;<strong>App could not be downloaded due to error. (963)<\/strong>&#8221; issue?\u00a0You may also be interested in checking out: <a href=\"https:\/\/zerodollartips.com\/mobile-app-development-platforms-tools\/\" target=\"_blank\" rel=\"noopener\">Top 15 Best Mobile App Development Software &amp; Services<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Google Play Store Error 963 in Android devices is one of the most frustrating situations for some people and they want a quick solution to fix &#8220;App could<\/p>\n","protected":false},"author":1,"featured_media":8513,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[152],"_links":{"self":[{"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/posts\/8512"}],"collection":[{"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/comments?post=8512"}],"version-history":[{"count":7,"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/posts\/8512\/revisions"}],"predecessor-version":[{"id":23661,"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/posts\/8512\/revisions\/23661"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/media\/8513"}],"wp:attachment":[{"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/media?parent=8512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/categories?post=8512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zerodollartips.com\/wp-json\/wp\/v2\/tags?post=8512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}